Legal.
Privacy Policy
Bright Horizon Inc. is committed to protecting your privacy and safeguarding your personal and health information. This Privacy Policy explains how we collect, use, and protect your information when you interact with our website and services.
1. Information We Collect
We may collect different types of information to provide and improve our services, including personal information such as your name, phone number, email address, and address (if provided); service-related information related to scheduling, services, and communications with you; health information necessary to deliver SLS, ILS and ABA services, which may include Protected Health Information (PHI); and technical information such as your IP address, browser type, and the pages you visit on our website.
2. How We Use Your Information
We use your information to:
Provide related services
Schedule and manage appointments
Communicate with you regarding services
Send administrative updates
Improve our website and services
Comply with legal obligations
3. SMS Communications
By providing your phone number, you consent to receive SMS messages from Bright Horizon Inc. related to:
Appointment confirmations and reminders
Scheduling updates
Service-related notifications
Administrative communications
Message frequency may vary. Message and data rates may apply. You may opt out at any time by replying STOP to any message. For assistance, reply HELP.
4. No Sharing of Mobile Information
We do not share, sell, rent, or disclose mobile phone numbers or SMS consent data to third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties under any circumstances.
5. Protected Health Information (PHI)
Bright Horizon Inc. may collect and maintain Protected Health Information (PHI) as part of providing SLS, ILS and ABA services.
We use and disclose PHI for purposes of:
Treatment
Payment
Healthcare operations
in accordance with applicable laws, including the Health Insurance Portability and Accountability Act (HIPAA).
You have the right to:
Access your health information
Request corrections
Request restrictions on certain uses
Request a copy of your records
6. How We Share Information
We do not sell or rent your personal information.
We may share information only:
With authorized employees and clinicians
With third-party service providers (e.g., scheduling, billing, communication platforms)
As required by law or regulatory authorities
7. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no system is completely secure, and we cannot guarantee absolute security.
8. Third-Party Services
We may use third-party platforms to facilitate services, including:
Scheduling systems
Billing systems
Communication providers
We are not responsible for the privacy practices of these third parties.
9. Your Rights
Depending on applicable laws, you may have the right to request access to, correction of, or deletion of your personal information by contacting us.
10. Changes to This Privacy Policy
We may update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.
11. Contact Us
If you have questions about this Privacy Policy, please contact:
Bright Horizon Inc.
Email: info@brighthorizonca.com
Phone: (925) 628-6743