Legal.
Terms of Service
These terms cover your use of the Bright Horizon Inc. website and the Bright Horizon Inc. SMS messaging program.
About These Terms
These Terms of Service apply to the Bright Horizon Inc. website and to the text messaging program described further down this page. By using the site you agree to them. If you do not agree, please do not use the site. These terms do not replace any service agreement, plan of care, or admission paperwork you sign with us. Where a signed agreement and these terms differ, the signed agreement controls.
Information Here Is Not Clinical Advice
These pages describe our services in general terms. They are not medical, behavioral, or legal advice, and reading them does not create a provider relationship between you and Bright Horizon. Sending a form, a text, or a call does not by itself enroll anyone in a service. If someone is in immediate danger, call 911. For a mental health crisis, call or text 988.
Eligibility and Enrollment
Our services depend on assessment, funding authorization, and available capacity, and most are delivered through Regional Center authorization or insurance coverage. Nothing on this site is a promise that a particular service will be available to a particular person.
Using This Website
You may read, print, and share these pages for your own use. Please do not use the site to break the law, to interfere with how it runs, to gather information about other visitors, or to copy its content for a competing service. We may change, suspend, or remove any part of the site at any time.
Content and Trademarks
The words, photographs, video, and design on this site belong to Bright Horizon Inc. or to the people we licensed them from. The Bright Horizon name and logo are ours. Please ask before reusing any of it.
Links to Other Sites
We sometimes link to other organizations, such as Regional Centers or state agencies. We do not control those sites and we are not responsible for what they publish or how they handle your information.
No Warranty
We work to keep this site accurate and current, but we provide it as it is, without warranties of any kind. We do not promise that the site will always be available or free of errors.
Limitation of Liability
To the fullest extent California law allows, Bright Horizon Inc. is not liable for indirect, incidental, or consequential damages arising from your use of this website. Nothing in this section limits our obligations to the people we serve under our service agreements or under law.
Governing Law
These terms are governed by the laws of the State of California. Any dispute about this website will be handled in the state or federal courts serving Contra Costa County, California.
SMS Messaging Program
The sections that follow apply specifically to the Bright Horizon text messaging program.
Program Description
By subscribing to Bright Horizon Inc mobile messages, you agree to receive recurring autodialed marketing/informational text messages (e.g., appointment reminders, order updates, account alerts) to the mobile number used at opt-in. Consent is not a condition of purchase.
Message Frequency
Message frequency may vary depending on your interaction with us.
Potential Fees for SMS Messaging
Please note that standard message and data rates may apply, depending on your carrier's pricing plan. These fees may vary if the message is sent domestically or internationally.
Cost
Message and data rates may apply. Please check with your mobile carrier for details.
Opt-Out Instructions
You can cancel the SMS service at any time. Just text "STOP" to the short code or phone number. After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.
Opt-In Method
You may opt in to receive SMS messages from Bright Horizon Inc. by submitting an online form.
Help Instructions
If you are experiencing issues with the messaging program you can reply with the keyword "HELP" for more assistance, or you can get help directly at info@brighthorizonca.com or (925) 504-4232.
Carrier Liability
Mobile Carriers are not liable for delayed or undelivered messages.
Privacy
As mentioned in our Privacy Policy, we do not share your mobile information with third parties for marketing purposes.
Compliance
Bright Horizon Inc. complies with applicable federal and California regulations regarding communication and healthcare privacy, including HIPAA where applicable.
Changes to Terms
We may update these Terms of Service at any time. Updates will be posted on this page with a revised effective date.
Contact Information
Bright Horizon Inc.
Email: info@brighthorizonca.com
Phone: (925) 504-4232